Customer Engagement

Dynamics 365 Customer Engagement is a solution for business relations that consists of Marketing, Sales and Service. The solution ensures access and information about customers, contracts, projects and cases in a simple way. Connects easily with other systems and provides a better overview of projects, sales opportunities and communication which strengthens your relationships with customers.

Customer Engagement

In short

  • More efficient processes
  • Simpler business management
  • Centralized contact registration
  • Work on marketing lists and campaigns becomes simpler
  • Better overview of projects, sales opportunities and communication
  • Can be connected to Business Central, SharePoint and Office 365
  • Builds a strong relationship with customers

Customer engagement

System features

The system can be connected to other systems, for example solutions within Dynamics 365, SharePoint, Office 365 and more. Our staff has great knowledge and years of experience of setting up and using the system for service, sales and marketing, project management, human resources and field service, for instance.

The CE solution will give you a better overview of projects, sales opportunities and communications which strengthens your relationships with customers. It is a powerful tool, a collection of softwares that work together as a drive for optimization in business intelligence, managing marketing campaigns and many other key factors when it comes to business relations.