Smarter solutions for smoother municipal operations
At Wise, we work closely with municipalities to support the vital services that keep communities running. Our solutions are designed to simplify daily operations, improve collaboration between departments, and give your team more time to focus on the people you serve.
With deep experience in the public sector and a strong foundation in Microsoft technology, we offer tools that help municipalities become more efficient, more transparent, and more connected all while preparing for the future. Whether you're streamlining workflows, moving to the cloud, or looking to modernize your core systems, we’re here to support you every step of the way.
From finance and case management to payroll and citizen-facing services, our smart, scalable tools are built to fit your needs so you can deliver better services with less friction.
Municipalities solutions
Empowering smarter governance, seamless financial management, and citizen-centric digital services.
Wise Municipality is the most trusted solution for municipal operations in Iceland developed in collaboration with local governments and powered by Microsoft Dynamics 365 Business Central. With 50 municipalities already onboard, we help local authorities modernize their operations, stay compliant, and deliver better services with less effort.
Whether it's budgeting, citizen communication, or reporting to national institutions — Wise Municipality brings everything into one unified platform. Built in Iceland, hosted in the Microsoft cloud, and tailored to the needs of local governments, the solution ensures:
-
Simpler processes
-
Real-time insights
-
Better service for citizens
-
Continuous updates and innovation
Wise Municipality is a modular solution, enabling each municipality to choose exactly the tools they need today, and add more over time. Modules are deeply integrated, eliminating inefficiencies caused by disconnected systems.
Modules include:
-
Social services administration
-
Financial & budget management
-
Utility management
-
Property tax
-
Digital citizen services & portals
-
Procurement & logistics
-
HR, payroll & time tracking
-
Port operations
-
Data reporting, grants & compliance
Financial & Budget Management at the Core
At the heart of every municipality is sound financial planning. Wise Municipality offers a comprehensive finance engine that gives a full overview of income, expenses, projects, departments, and investments — across all policy areas.
Municipal leaders get timely insight into how funds are spent, how projects are progressing, and where adjustments are needed. Budgeting becomes more collaborative, precise, and aligned with goals — while staying fully compliant with the law on public finances (123/2015).
What it means for you:
More control, less manual work, and complete transparency for stakeholders and citizens alike.
Built for the Future
Wise Municipality is developed on Microsoft’s SaaS platform offering scalability, security, and continuous improvement.
Municipalities benefit from seamless integration with other Microsoft services (like Microsoft 365, Power BI, and Copilot), as well as access to thousands of apps on AppSource and Azure Marketplace.
You don’t have to think about upgrades they happen automatically.
The system stays modern, and your staff always has access to the newest tools.
Digital Tools for Better Service
Wise Municipality includes modern digital services like a self-service portal, wallet solution, and online forms all connected to the back office. These services reduce manual tasks and improve communication between citizens and staff.
Wise Social Services Manager
Streamline all processes around welfare, child protection, disability support, and elderly care. Includes lease administration, refugee services, and school integration giving social departments a clear overview and better coordination.
Property Tax Management
A fully automated system for levying and managing municipal property taxes, in compliance with Icelandic regulations. Simplifies assessment, billing, and communication with citizens.
Wise Utility Manager
Track and manage water consumption with direct meter integration. Link usage to properties, real estate systems, and billing to ensure efficient operations and timely collection.
Wise Portal & Wallet
Give citizens secure access to their data, services, invoices and grant applications all in one place. Reduces phone calls and boosts satisfaction.
Local support, international standards
Wise has supported Icelandic municipalities since 2001. With 30 dedicated experts for this solution and ISO 27001 certification, we ensure reliable service delivery from implementation and support to long-term innovation. We also collaborate with Microsoft to bring our experience abroad.