In a nutshell
Wise process analysis
As a Wise customer, you will benefit from the extensive knowledge and skills of our experts in the analysis and improvement of procedures related to your business. Technology is advancing rapidly, and daily work leaves little scope for adopting the latest work processes and methods, which is where Wise Process Analysis comes into play.
Importance of process design
All organizational units are based on processes. Whether they are private companies, government agencies or NGOs where the key activity is production, sales or services. How the processes are designed can have a major impact on the quality of services as well as efficiency and effectiveness within the organization.
Process analysis is divided into two categories
Workflow Analysis - a detailed analysis of work processes within organizational units is carried out. The analysis is based on interviews or conversations with stakeholders, so it is important that the analyst has easy access to the parties working within the process. At the end of the analysis, a report is delivered describing the current processes and listing options for improvement.
System Analysis - an analysis of the technical environment of organization is carried out. The analysis is based on interviews or conversations with managers where systems and the roles they perform are described. At the end of the analysis, a report is delivered describing the current environment and listing options for improvement.
A powerful way to spot problems
Process analysis is a simple but powerful way to analyse many layers of service processes that can affect many different individuals, departments and even organizations. Process analysis is an effective and useful way to spot problems, see where there is room to improve processes and implement changes. Process analysis has also proved to be a good tool for interdisciplinary teams to facilitate collaboration and unify procedures.
We look forward to taking the next steps into the future with you and your company.