Personal service

At Wise, we put a lot of effort into personal service and relationships. Our consultants ready and available to help identify what needs to be done so that Wise systems and solutions work as well as possible for each and every customer.

 Wise consultants are ready to assist with analysis and to recommend solutions that are suitable for your business.
The Wise service desk is open every working day from 9:00 to 17:00 GMT. Experts in Dynamics 365 are available to answer calls and assist you.

Contact us by calling +354 545 3232 or by sending queries by e-mail help@wise.is.

Your contact

Every customer is assigned a contact or consultant who they can contact directly to help solve any problems. We do this to achieve better relationships with our customers as well as to provide more efficient and faster processing of issues. All of Wise's consultants have extensive knowledge and experience of Microsoft Dynamics 365 Business Central or education that is useful in their field of work. They are ready and available to help identify what needs to be done so that Wise systems and solutions work as well as possible for each and every customer.

Every customer is assigned a contact or consultant who they can contact directly to help solve any problems. We do this to achieve better relationships with our customers as well as to provide more efficient and faster processing of issues. All of Wise's consultants have extensive knowledge and experience of Microsoft Dynamics 365 Business Central or education that is useful in their field of work. They are ready and available to help identify what needs to be done so that Wise systems and solutions work as well as possible for each and every customer.

The Wise service website enables customers with a service agreement to access information through a web interface. It is intended to provide a better overview and improve access to information. The service website is access-controlled down to individual users and meets security requirements. It contains useful news and an overview of recent service requests along with current courses and snippets of information to improve knowledge of the environment and operations in Dynamics 365 Business Central.

Wise uses an issue tracking system to improve customer service. Customers can submit all their queries to the system and monitor the progress of cases simply and efficiently. Send queries to hjalp@wise.is and receive a case number then use the number to monitor the progress of the item in the Wise issue tracking system. Monitor the case later by logging in, either by email or in a browser.

Wise organizes project management in consultation with clients before installation. A project summary is then created which is followed all the way to the end of the project.

We help you identify your company’s requirements and choose the right solutions in each case. Wise employs a dedicated team of professionals who specialize in Dynamics 365 analytics and related solutions.

The Wise service desk is open every working day from 9:00 to 17:00 GMT. Experts in Dynamics 365 are available to answer calls and assist you. Contact us by calling +354 545 3232 or by sending queries by e-mail help@wise.is.

Get in touch!

Do you have a query or suggestion for us?
Drop us a line and we will resolve the issue.

Contact us

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